2023 Annual Review
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We serve more than 35 million people through traditional, voluntary and consumer directed health insurance products and services, including expanding Medicare Advantage offerings and a standalone Medicare Part D prescription drug plan.
A leading PBM that offers a full range of innovative solutions to lower drug costs and increase transparency while assisting health plans, employers and government clients in providing clinically appropriate coverage for medications to our members.
A leading retail pharmacy chain in the country with over 9,000 community health locations that dispense prescriptions and offer health and wellness products to consumers.
A network of more than 200 value-based primary care centers, for adults on Medicare, delivering health care through an innovative model focused on quality of care over volume of services.
Superior Assets
Surveys and purchase patterns show that our customers know us, they like us and they trust us to support them throughout their health journeys. With a broad reach and more than 300,000 purpose-driven colleagues, we are committed to shaping the future of health care in America.
Our diversified portfolio of businesses and services presents an unmatched opportunity to fundamentally change the way people get and stay healthy.
From providing consumers health insurance through our Aetna® products, to conveniently serving customers through our CVS Pharmacy® community locations, to broadening access to quality care in our primary care and retail health locations, to our in-home evaluations and growing digital presence, we are making health care more connected and convenient.
When all of our assets work together, we can do more to lower the total cost of care, improve health outcomes, increase loyalty and improve quality and affordability for the consumers we serve.
CVS Healthspire™ is our new brand that brings together Signify Health®, Oak Street Health®, MinuteClinic®, CVS Caremark® and Cordavis™. Through this brand, we are signaling our differentiation to provide a connected, payor-agnostic, more affordable, consumer-centered health experience across our assets.
Transforming health care requires engagement and breadth. No one is better positioned to engage, deliver clinical services and simplify health care than CVS Health.
120+ million
customers
55+ million
unique digital consumers
65,000+
providers across
our health care
delivery businesses
85%
of the U.S. population
lives within 10 miles of a CVS Pharmacy location
~14 million
weekly
CVS Pharmacy interactions
300,000+
purpose-driven colleagues
CVS Health® is an established leader in critical areas of the health care sector. Our three foundational businesses combined to deliver strong, growing, profitable results and significant operating cash flow. The scale and breadth of our offerings enable us to connect care delivery channels and design seamless experiences that are more affordable and drive better health.
The Health Care Benefits segment offers a broad range of traditional, voluntary, and consumer-directed health insurance products and related services.
2023 Revenues
$105.6 billion
Adjusted Operating Income
$5.58 billion
Medical Members
~25.7 million
With more than 9,000 locations, there’s a CVS Pharmacy within ten miles of most Americans. Our pharmacy teams provide trusted advice.
2023 Revenues
$116.8 billion
Adjusted Operating Income
$5.96 billion
Prescriptions Filled
~1.65 billion
Together through these businesses, including pharmacy services, health care delivery and care management, we’re delivering connected patient care, pharmacy benefits and innovative provider support solutions.
2023 Revenues
$186.8 billion
Adjusted Operating Income
$7.31 billion
Pharmacy Claims Processed
~2.34 billion
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2023 Annual Review
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